Cookie Policy

Last Updated: 8 September 2026

1. Introduction

This Cookie Policy explains how Xenate System Ltd (“Xenate System”, “we”, “us” or “our”) uses cookies and similar technologies when you visit or use our website.

This policy should be read together with our Privacy Policy and Terms & Conditions.

We use cookies and similar technologies to help operate our website, maintain security, remember preferences, understand website usage and, where applicable and with your consent, support analytics and marketing activities.

2. Who We Are

Xenate System Ltd

Company Registration Number: 17430950

Registered Office:
4-6 Greatorex Street
London
E1 5NF
United Kingdom

Email:
contact@xenatesystem.co.uk

If you have any questions about this Cookie Policy, you can contact us using the email address above.

3. What Are Cookies?

Cookies are small text files or similar technologies that can be stored on your device when you visit a website.

They can allow a website to:

recognise your device;
remember certain preferences;
maintain website functionality;
improve security;
understand how visitors use the website; and
support other website features.

UK rules can also apply to technologies other than traditional cookies where they store information on, or access information from, a user’s device. The ICO’s current guidance refers to these more broadly as storage and access technologies.

4. How We Use Cookies

Depending on the technologies implemented on our website, we may use cookies for the following purposes:

Strictly Necessary Cookies

These cookies are required for the website or a service requested by you to function properly.

They may be used for purposes such as:

security;
authentication;
maintaining a session;
remembering essential settings;
preventing fraud;
enabling shopping or checkout functionality; or
maintaining technical functionality.

Where a cookie or similar technology is genuinely strictly necessary to provide the service requested by the user, consent may not be required under the applicable exemption.

Preference Cookies

These cookies may remember choices you make, such as:

language preferences;
display preferences;
regional settings; or
other website preferences.

Whether consent is required depends on how the technology is used and whether the relevant exemption applies.

Analytics Cookies

If implemented, analytics technologies may help us understand how visitors use our website.

For example, they may provide information about:

pages visited;
time spent on pages;
device type;
browser type;
approximate location;
traffic sources; and
interactions with the website.

Analytics cookies are not automatically treated as strictly necessary. Where consent is required, we will obtain consent before setting them. The ICO specifically identifies analytics as a category that generally requires consent where the relevant exemption does not apply.

Marketing and Advertising Technologies

If implemented, marketing or advertising technologies may be used to:

measure advertising performance;
understand interactions with advertising;
create relevant advertising audiences;
measure conversions; or
support advertising campaigns.

Examples may include technologies associated with advertising platforms such as Google or Meta.

Non-essential advertising and tracking technologies will not be activated where prior consent is required unless and until you provide that consent. The ICO states that advertising purposes do not qualify for the strictly necessary exemption.

5. Third-Party Cookies

Some cookies or similar technologies may be provided by third-party services.

Depending on the services actually used on our website, these may include:

analytics providers;
advertising providers;
payment providers;
security providers;
embedded content providers;
social media platforms; and
other technology providers.

Third parties may process information collected through their technologies in accordance with their own privacy policies and terms.

Where third-party storage and access technologies require consent, we will provide an appropriate consent mechanism before they are activated.

The ICO recommends that organisations identify third-party technologies, explain what information they share and ensure that users understand the purposes for which third-party technologies are used.

6. Cookie Consent

Where consent is required, we will ask for your consent before placing or accessing non-essential cookies or similar technologies on your device.

Our consent mechanism may allow you to:

accept all non-essential cookies;
reject non-essential cookies; and
manage your preferences by category.

Consent must involve a clear positive action. Simply continuing to browse the website does not constitute valid consent for non-essential cookies.

We will not use our Terms & Conditions as a substitute for separate cookie consent.

7. Managing Your Cookie Preferences

Where our website provides a cookie preference or consent-management tool, you can use it to change your preferences.

You may also control or delete cookies through your web browser.

Most browsers allow you to:

view cookies;
delete cookies;
block cookies;
block third-party cookies; or
receive warnings before cookies are stored.

Please note that disabling certain cookies may affect the functionality or performance of parts of the website.

8. Withdrawing Consent

Where we rely on your consent for cookies or similar technologies, you can withdraw or change your consent.

You can do this through our cookie preference mechanism where available.

You may also contact us at:

contact@xenatesystem.co.uk

Withdrawal of consent does not affect the lawfulness of processing that occurred before your consent was withdrawn.

The ICO’s current guidance states that users should have an easy way to withdraw consent to non-essential storage and access technologies.

9. How Long Cookies Remain on Your Device

Cookies may be either:

Session Cookies

These are generally removed when you close your browser.

Persistent Cookies

These remain on your device for a specified period or until they are manually deleted.

The duration of individual cookies depends on their purpose and the provider that sets them.

We aim to ensure that cookie durations are appropriate for their purposes.

10. Cookie Categories and Providers

The exact cookies used by our website may change as we add, remove or update website functionality.

Where applicable, our cookie-management system may provide additional information about individual cookies, including:

cookie name;
provider;
purpose;
category; and
duration.

We will review our cookie use periodically to ensure that the information provided to users remains accurate.

The ICO recommends organisations identify whether cookies are session or persistent, first-party or third-party, how long they last and whether they are strictly necessary.

11. Personal Information and Cookies

Some cookies or similar technologies may collect or generate information that can be associated with an identifiable individual.

Where this occurs, the information may also constitute personal data under applicable data protection law.

Our Privacy Policy explains how we collect, use, share and protect personal information.

12. Changes to Our Use of Cookies

We may change the cookies and similar technologies used on our website from time to time.

For example, we may:

introduce new analytics tools;
introduce advertising technologies;
add security technologies;
change website functionality;
remove existing technologies; or
change third-party providers.

If our use of cookies changes in a way that requires new or renewed consent, we will update our consent mechanism accordingly.

The ICO notes that fresh consent may be needed if an organisation’s use of cookies or similar technologies changes.

13. Changes to This Cookie Policy

We may update this Cookie Policy from time to time.

Any updates will be published on this page with a revised Last Updated date.

We recommend checking this page periodically to stay informed about how we use cookies and similar technologies.

14. Contact Us

If you have any questions about this Cookie Policy or our use of cookies and similar technologies, please contact us:

Xenate System Ltd
Company No.: 17430950